
Your pet, of course! It’s not always easy being green, but at Petplan, we believe it’s definitely worth it. We’re committed to helping animals and the earth by reducing our carbon paw prints. From less paper at the office to more natural care for our pets, Petplan’s green initiatives continue to spark media interest. The latest report, published on the AMEX openforum gets our culture right; we’re a Lean, Green Pet Insurance Machine.
And nobody knows this better than our pets. Whether they’re visiting our pet-friendly office or living it up at the dog park, we’ve got our pets living greener than ever. Move over plastic scoop bags, the green machine’s got something better. Check it out!
Bulk Up. Fresh, local, nutritious foods and treats not only protect your pet’s health, but the earth as well. Find a local resource you trust and buy in bulk to cut down on packaging and gas emissions on your way to the store.
Get in Gear. Organic fabrics bring cozy comfort to your pet’s accessories and bedding. Choose top quality products made from recycled or sustainable fibers for a greener getup.
Mr. Green. Whether it’s your pet himself, or the mess he makes, let’s face it, you’re doing a lot of cleaning. Why not try earth and pet-safe products for all the dirty jobs? Pick grooming products made from natural ingredients without perfumes or additives that may bother your pet’s senses. And when it comes to cleaning, pass on the sulfates, phosphates or chemicals in favor of earth-safe alternatives.
The Poop on Scoop Bags. If it’s plastic, it’s landfill, no matter what’s inside. Join the pet care revolution. Choose bio-degradable bags to scoop responsibly.
Litterific! Now your kitty can spare the landfill last week’s litter with a flushable alternative featuring highly absorbent proteins and fibers made from natural corn. The finished product is an odor-controlling, clumping, dust-free litter box experience modestly called the World’s Best Cat Litter.
For even more tips on greener pet care, stop by Planet Green.
Petplan welcomes guest blogger and One Nation Under Dog author Michael Schaffer for his personal insights on America’s changing relationship with our pets.

The Culture Clash Why Does Dog-Fighting Persist in a Pet-Loving Country? Inside the Culture Clash over America’s Animals. By Michael Schaffer
For pet lovers, the 21st century can seem like the best of times and the worst of times.
On the one hand, Americans are on track to spend $45 billion on their pets this year—a total that seems to be growing even though the recession has consumers tightening their own belts. For many people, pets have become full-fledged members of the family, meaning their care, feeding, and company get the same consideration that’s given to the nurturing of two-legged offspring. The phenomenon has given rise to whole new industries catering to those who want the best for their pet: Organic pet food, doggie day spas, space-age veterinary medicine, and pet-friendly airlines, among other things that not so long ago might have seemed improbable.
And you only have to glance at the array of media reports about America’s puppy love to know that some pet people take their devotion a step further: Ours is the age of pet chauffeurs, pet lawyers, and New York’s annual Pet Fashion Week.
On the other hand, there’s a drumbeat of more troubling news about pets in America. The age of the pet fashionista is also a time of shocking cruelty to animals. We’ve learned that many of the beloved pets people buy from stores were actually bred in horrific rural puppy mills, where animals are churned out as if they were bushels of tomatoes, the imperfect specimens killed off without a thought. We’ve seen catastrophic consequences of a pet-food market whose safety standards couldn’t cope with a mass poisoning. We’ve been buffeted by revelations about dog-fighting rings where animals are bred to fight to the death.
The financial crisis, too, has taken its toll: Even as pet spending remains remarkably resilient, there has been increase in abandonments, many of them by people who’ve been foreclosed.
How is it that one sector of the population can pay more attention to their pet’s nutrition than to their own, while another can see their death-matches as amusement? For those of us who live in Philadelphia, it can sometimes feel like we’re at the center of this national divide. On the one hand, the city is home to Petplan, a firm who’s very business—veterinary insurance—speaks to our growing devotion to pets. On the other hand, the city is also now the home to Michael Vick—the convicted dogfighter, NFL star, and walking, talking reminder of man’s capacity for viciousness towards animals.
I’ve spent a lot of time over the past few years pondering our four-legged schizophrenia. I spent most of that time researching a book about Americans and their pets. The book, One Nation Under Dog, is a mostly happy story—a tale of how, over a generation or so, pets had wormed their way into a new place in America’s homes, hearts, and wallets. I came to the conclusion that the way we treat pets is a pretty good window into our national soul. The rise of ultra-premium dog food, professionalized dog training, and specialty veterinary surgeries is really a reflection of our evolving attitudes towards two-legged subjects like nurturing, education, and health. Walk the aisles of a pet superstore and you won’t just learn about pets; you’ll figure out all sorts of truths about us humans, too.
Some people seem to think there’s something creepy about all this: I can’t tell you how many people I met who seemed downright unhinged about how our allegedly spoiled pets are a sign that society is going down the drain. But I came to think of the new world of American pets as a mostly good thing. Pets make us happy. Pets teach us love. And, besides, we’d probably spend our money on useless electronic gadgets if Fido and Fluffy weren’t around.
As I did my research, though, I was always aware of a grim undercurrent—and I made it my business to seek out pet-lovers who had decided it wasn’t enough to simply protect their own animal. In humane organizations working to reduce pet abandonments, in political campaigns taking on puppy mills, and in outreach efforts teaching kids that dog-fighting is never OK, there’s a good deal of firepower aimed at overcoming various forms of pet cruelty. The fact that these campaigns get so much attention is evidence about how far we’ve come. (Could you imagine Senators from the 1950s holding hearings about dog food?).
All the same, the cluelessness of some of the bad actors—the puppy mill operators who don’t see anything wrong with keeping a breeding animal in a cage for her entire life, the guys claiming to be “too busy” to care for the pets they dump at an overcrowded shelter, and especially the dog-fighters who insist they “love” the animals whose lives they’re endangering—shows how far we still have to go.
Ultimately, what’s going on here is a culture clash, the same sort of thing that so passionately divides people about gay marriage or corporal punishment. Some people, and I’m one of them, think taking a pet on vacation is perfectly normal; other people think it’s bizarre. And if even I can say that’s a subject where reasonable folks can disagree, there are other places where it’s harder to find common ground. There are some people who think it’s perfectly OK to use your dog to show off your macho toughness, either by fighting them in a ring (which is illegal) or just intentionally training them to be fierce, loveless creatures who snarl at passersby (which isn’t). On the other side of the pet divide, the one that treats pets as family member, turning your pooch into a weapon is about as kosher as turning your five-year-old into one.
My hunch is that history is blowing our way. Not so long ago, making your pets sleep outdoors was common, too. Today, as behaviorists tell us that dogs need to be with their people, most people report that they at least keep pets inside, if not at the foot of the owner’s own bed. (When was the last time you saw a working doghouse?) From the spread of doggie day-cares to the number of governments that now permit people to provide for their pets in their wills, there’s a slow but steady shift towards a culture where a loving family attitude towards pets is normal.
But that doesn’t mean people shouldn’t try to hustle up those on the wrong side of this culture clash, especially the dog-fighters.
One October day in Harlem, I watched a particularly interesting effort to do just that. In tough neighborhoods across the country, a program called Training Wheels stages weight-pulling contests for dogs and their owners. It’s not much to look at: Competing dogs pull plastic sleds laden with bags of kibble; the much-advertised cash prizes are puny. That’s not the point: Staged in areas where casual, street-corner dog-fighting remains prevalent, the series of contests shows off another way to have some good, athletics alongside your dog—without hurting any animals or breaking the law. Owners whose dogs have fighting scars can’t win prizes, but everyone is welcome. The idea is to spread the word.
Based at an animal shelter in New York’s Hudson Valley, the Training Wheels program began with a fairly simple notion: If fewer people give up their animals, fewer animals face euthanasia at the pound. With maximum diplomacy and minimal judgment, volunteers would set out for high-abandonment areas looking for signs of pets who might face trouble—a dog chained up in a back yard, say. The idea was to initiate conversations where outreach workers could explain some of the concepts that are no-brainers elsewhere: Proper nutrition, spaying and neutering, accessing inexpensive training for snappish dogs. Access to such things would reduce abandonments. But it would also bridge some our lingering pet culture clashes.
The anti-fighting outreach, with its weight-pulling contests, came later. But after Michael Vick put that particular underworld on national display, the contests got significant attention, including an award-winning documentary on ESPN. They weren’t alone. Since the football star’s 2007 arrest, anti-fighting efforts have gotten a burst of energy. Tactics range from lobbying for more aggressive policing of animal-cruelty complaints to advocating legal changes that would throw the book at dog-fighters.
The most difficult part, though, remains the culture clash: How to reach out to those last, lingering, unconvinced people who think a little fighting is A-OK. Back in Philadelphia, Vick, of all people, has now joined this effort, speaking to school groups about his regrets. But the jury is still out on whether the kids see him as genuine or just someone trying to weasel his way back into respectable society.
One person who’s watching closely as the drama plays out is Jen Utley, perhaps the city’s best-known pet activist. Married to a star second baseman for the Phillies, Utley can also thank professional sports for her high public profile. But that’s about the only thing she shares with Vick. A board member of the state’s SPCA, Utley’s not content to stand pat with humane laws that have been toughened over the years. “The laws need to be stronger,” Utley says. “There need to not be warnings. There needs to be jail time. Remember, Michael Vick didn’t serve one day for dog-fighting. It was racketeering.” Today, now that Vick is back in football, Utley fears some people will celebrate his having “beat the system.”
Utley notes that prosecutions like the Vick case may become trickier as fighting rings morph into less formal, if equally cruel, phenomena. “The dog-fighting rings have changed. It used to be very, very structured. They have their own magazines, the people who do the rankings. It was a functioning business.” As those businesses—which represented a big, fat bulls-eye for law enforcement—go further underground, winning the culture clash is even more important. Until people stop wanting to stage dog-fights, no amount of police firepower can completely eradicate them.
On that front, Utley says, the attention brings with it a hint of progress. “I think it’s more socially unacceptable just because people know about it now. I’ve had so many people come up to me and say I cannot believe that it happens in Philadelphia,” she says. “There’s a strong level of education that we’re trying to re-ignite.”

Summer may be out but fleas and ticks are still in (and possibly on your pets). Many pet owners tend to forget about these irritating little creatures once the weather gets cooler and the leaves begin to change color, assuming that fleas and ticks are only a problem during the warm weather months. The misconception is that they are “summertime risks” for your dogs and cats. The truth is, your pets can be exposed to these parasitic critters throughout the entire year. Our pets’ natural curiosity, proximity to ground-level and love of exploration make fleas and ticks (not to mention the diseases they spread!) an important issue.
Ticks - When it comes to keeping an eye out for ticks, remember that they can be found not just in wooded areas and meadows but also in backyards and urban parks, especially if they are in proximity to woodlands. Although tall grass and the woods tend to be higher risk areas, city and suburban areas also harbor ticks. The key points in preventing tick-borne disease are:
1) Finding and removing these aggravating arthropods immediately. Check your pet regularly, especially after a romp in the park or a day spent outdoors. Ticks can make their way onto your pet even after a routine trip to your own backyard so PetPlan vets recommend checking for ticks daily.
2) Use a tick preventive. Applying your veterinary-recommended anti-parasiticide is an easy step and can help you avoid those hated instances of engorged-tick removal. While many of the products like Frontline and Advantix are effective in tick-borne disease, it may take a while for the products to kill them. So, don’t be surprised if you still find a few ticks on your pet right after a walk. The Companion Animal Parasite Council (CAPC) recommends year-round use of tick preventives.
3) Follow your vet’s advice on appropriate vaccines and testing. Vets avoid over-vaccination whenever possible, so when they recommend a vaccine to protect your pet, it’s usually for good reason. I routinely recommend Lyme vaccine to many of my clients here in south-east Pennsylvania and have had excellent results when combining this with the two points above. However, even with the best intentions, no preventive or vaccine is 100% effective and it’s important to perform annual testing for tick-borne diseases like Lyme, ehrlichiosis and anaplasmosis. Based on your geographic location and the relative risk to your pet, the best strategy is to be guided by your veterinarian in matters of testing and treatment.
Fleas - The word alone spreads fear into the hearts of pet parents everywhere. The last thing anyone wants is a flea infestation taking over your home and attacking everyone inside, canine, feline and human, alike. The most common problem associated with fleas in our pets is flea allergic dermatitis (FAD). This disease is routinely seen in cats and dogs and is caused by your pet’s reaction, not to the actual flea bite, but to the saliva that is injected into the skin. While many pets can harbor fleas and show minimal scratching, FAD-affected individuals only need one or two bites to set them itching and scratching like a wild thing.
To make things even worse, fleas don’t just cause itching and irritation, they can actually carry and transmit bacteria and other parasites. Specifically, fleas can spread the bacteria that causes cat-scratch disease (CSD) in people as well as carry tapeworm eggs that they can spread to our pets.
The key to flea-free living comes down staying current with the prevention regime your vet recommends. Fleas can easily jump from host to host, which is how they spread so easily from an infected pup to your unsuspecting pooch. Because of their rapid life-cycle and the hardiness of flea eggs, an infestation can be very difficult to get rid of; in the words of Ben Franklin, “an ounce of prevention is worth a pound of cure.”
To keep your pets healthy, happy and parasite-free, be informed and smart about appropriate prevention measures and don’t hesitate to ask your vet about increased risks that might be local to your area.

Cat do their own thing. That’s one of the reasons we like them so much. However, this can also mean that we’re not quite as aware of their habits as we are of their canine compadres. Some subtle changes can be tough to pick up, especially if you have more than one cat. In fact, the majority of cats that I diagnose with diabetes are not initially seen for any specific reason. Nope, they come in for ADR. ADR, you ask? Yup, “Ain’t Doin’ Right”!
Most cat parents just feel that their feline friend is just a little “off” or “not feeling himself.” Probing questions from your vet may show that you notice more than you think: “yes, he does seem to be drinking more water” or “you know, the litter is a lot more sodden than usual.” Based on what your vet sees, a simple blood and urine test confirms that your pet’s glucose regulation is awry; a diagnosis of diabetes mellitus.
While this can be shocking news, believe me, diabetes is not the worst thing that could happen. Yes, it will involve fairly extensive testing during the regulation period, and yes, it requires lifelong treatment but the silver lining is that it is eminently treatable. Diabetes is certainly a serious disease but the good news is that we have the tools and the expertise to manage this condition effectively for the life of your pet. Petplan vets can help. Read on for their handy information on the disease, symptoms and treatment.
Believe it Diabetes isn’t just for people, fuzzy little kitties get it too. The root of the problem is insulin, a hormone that helps the cells in our bodies to utilize glucose from the bloodstream. When the pancreas stops producing insulin or when a cat becomes resistant to it, cells are no longer able to accept the required amount of glucose. In short, insulin is the key to getting essential glucose into a cell. Without the key, cells aren’t able to do their job due to lack of fuel.
Spot it You know your cat better than anyone. By keeping a close eye on his habits you’re more likely to spot the signs of diabetes (or even just ADR) in the early stages. While obese cats, elderly cats and neutered male cats are all at increased risk for diabetes, it is possible for any cat to contract diabetes at any point in his or her life. The most common signs are: - Increased thirst - Spending more time in front of the water bowl or seeking water from unusual sources like the toilet or bath. - Increased and more frequent urination - An increase in the amount of urine in the litter box or even “accidents” around the house. The urine tends to be very diluted and is not usually strong smelling. - Increased appetite – Your cat’s body is telling him that it’s not getting enough food; this can result in what seems to be an unreasonably large appetite despite sometimes losing weight. - Walking low on their back legs – An abnormality caused by the way that hyperglycemia affects connective tissue can cause your cat to place a greater portion of their back leg on the floor while walking. Look for your cat walking on more than just their back foot; often the entire portion of the lower leg up to the hock will be placed on the floor.
As cells call out for glucose, the body starts to mobilize fat stores and even muscle tissue despite the fact that there is an excess of glucose in the blood. In advanced, untreated diabetes, this can lead to weakness, depression, rapid breathing, coma and even death. Needless to say, if you notice any of these symptoms, it’s important to get your cat to his veterinarian immediately for blood work and a complete diagnostic exam.
Treat It The cornerstones of diabetic treatment are insulin therapy and diet. The goal of a change in diet is two-fold: 1) To maintain (or achieve) a healthy weight that encourages good glucose regulation. Most of the prescription diets made for this purpose are low in calories to ensure that your furry diabetic can stay lean. 2) To use a food that is relatively high in fiber so that it encourages a steadier release of glucose into the bloodstream. A high-fiber food helps to avoid “spikes” in glucose that can hinder glucose regulation. Your veterinarian should be able to give you samples of wet and dry foods for your pet to try.
The part of treatment that most pet owners dread is the insulin injection. Almost all of my clients are shocked at how easy this becomes; most of their cats don’t even realize they’re getting a shot. The hardest part of giving insulin injections is adjusting schedules so that there is always someone there to give the insulin. Commitment is key: your cat will most likely need injections every 12 hours for the rest of his life.
While this may all seem very daunting, most diabetics do very well once they are through the stabilization period (usually one to three months of weekly or monthly testing) and often thrive on the attention. For help along the way, take the time to ask your vet for educational resources and advice for caring for your furry friend.

January gets all the credit. It may be the official start of the calendar year, but for most of us, September marks a new beginning. With the kids off to school and social calendars gearing up for fall, September ushers in new routines for everyone, especially your dog. After months of your good company, furry family members are left to wonder: “Where’d everybody go?” With best friends away all day and shorter sunlight hours for outdoor play, the change of season can lead to separation anxiety, stress and shoe-chewing, rug-peeing boredom. To help ease your pup through this tough transition (and spare your furnishings,) occupy those idle paws with these pup-proven boredom busters.
Pup Puzzlers. One part delicious treat, one part toy, the food puzzler is a doggie dream. To keep your dog happy and engaged long after the morning rush, pack peanut butter or pumpkin puree inside a Kong toy and freeze it. Or, for cooler days, just fill the Kong with a mix of kibble and wet dog food for an extra special treat. Then, present the food puzzle to your dog just before leaving each day. He’ll be so busy figuring out how to get the goodies out, he won’t have time to whine or cry at the door. Some of Petplan policyholders also like to tune in to TV or special DVDs designed just for pets. The background noise and engaging images keep them company until their people come home.
Mid-Day Dash. You know it’s true. Well-exercised dogs are well-behaved dogs. Go too long between walks and your dog will release his energy onto anything in paw’s reach (think: your bed pillows!). Even if the pooch has outdoor access while you’re away, a mid-day walk or run makes life much easier for everyone involved. If you can’t make it home mid-day yourself, maybe consider hiring a dog walker to dash your dog. It’s good for everybody. Your dog gets exercise, fresh air and good human company, and you come back to a home that looks much like the one you left.
Predictable Plans. Just like kids, dogs do best with routines. To help minimize stress during transition times, try to keep your dog’s eating, exercising and snoozing schedules as predictable as possible. With a little planning, you’ll help your dog flow from season to season, wagging all the while.

Your dog’s toys are worth every penny. Day in and day out, these virtually pup-proof products stand up to tug-of-war, backyard fetch-a-thons and super slobber. But even the toughest toys need maintenance from time to time. To keep your dog’s top toys in fighting shape and safe for play, Petplan vets recommend an occasional toy box audit.
It’s easy. Just take a closer look at your dog’s toys. Is that stuffed squirrel losing its tail? Has the mouse toy lost its squeak? And what’s that dried junk on the rope toy? By taking the time to clean (or toss) your dog’s toys you can help prevent all sorts of unsavory situations from choking accidents to bacterial infections. Here’s how to get started:
Toying with the Clean Machines
Dishwasher: After your dog finishes her Kong toy or other food puzzle, rinse it out and scrub the inside with a toothbrush to loosen stuck-on food. Then pop it the dishwasher along with any other rubber, nylon and plastic toys and run it on the hot cycle without detergent. One cycle will wash off all the nasty germs.
Microwave: Rope toys throw out the welcome mat for bacteria, yeast and mold. But since your dog lives for tug-of-war, it’s worth it to keep these toys around. Just make sure to keep them as clean as possible. All you need to do is remove any metal parts, wet the rope toys and zap them in the microwave for one minute. After they cool off, they’re germ-free and ready for action.
Washing Machine: Sticky tennis balls and stuffed toys get a new life after a spin in the clothes washer. For best results, add in a pet-safe detergent and set the machine on a gentle cycle. Then, let the tennis balls air dry and run the stuffed toys in the dryer with some towels to fluff them back up.
Trash Can: Wait a minute….that’s not a machine. True, but trash cans are necessary to help keep pets safe from broken toys. Your dog adores his fabric Frisbee but it’s ripped to shreds. Ditto for his favorite stuffed toy with the chewed-off plastic eyes. It’s sad, but the time has come to part ways with these well-loved toys. They may be tough, but once they start missing or dangling broken parts, they’re dangerous choking hazards waiting to happen. So go ahead, start sorting through that toy box. This way, you’ll get your paws on any trouble makers (before your dog does).

Every puppy parent experiences it. Suddenly, you’re the most popular person in the world. Strangers stop you on the street to pet your puppy. The neighbor you never met just happens to stop by to welcome your new “fur baby.” Puppies bring out the best in everybody. So the temptation to parade your new puppy around the dog park is understandable. But, as any veterinarian will tell you, it’s best to restrict your puppy from public outdoor areas until he’s at least four months old and has received his full canine parvovirus vaccination regime. That’s because canine parvovirus type 2 (CPV-2), more commonly called “parvo” is a highly contagious and often fatal virus that attacks dividing cells (mainly in the bone marrow and intestines) of puppies and dogs who are not vaccinated.
Since the virus has been around for such a long time and because it’s so hardy, the safest assumption to make is that it can be everywhere outside of areas that you can clean and disinfect yourself. That means pet stores, sidewalks, puppy training classes and even other dogs are potential risks for young or unvaccinated puppies. Obviously, infected dogs are the most virulent source of infection but this resilient virus can live for long periods of time in conditions from extreme heat to freezing cold. Thus it’s important to wash clothes and shoes that may have been exposed to the virus to prevent contaminating new environments (i.e. your house!).
Most vets will take the time to inform new pet parents about the dangers and symptoms of parvo virus for their new puppies. Considering that the majority of deaths from parvo occurs in just 48-72 hours from the first sign of symptoms, immediate veterinary care is essential to save a dog’s life. Common parvo symptons include:
- Lethargic
- Refusing to eat
- Fever
- Vomiting
- Severe bloody diarrhea
- Dehydration
If you suspect that your puppy has parvo, your veterinarian will likely confirm the diagnosis with a specialized fecal test. To date no mainstream medications exist to combat the virus directly, so your vet will give supportive care to treat against the two main risks: dehydration and systemic bacterial infection. The mainstays of parvo treatment are intravenous fluid therapy and antibiotics, both of which can be required for many days. To avoid the risk of exposing other dogs to the virus, infected pets are held in an isolation unit during treatment. Infected dogs should also have their toys, bowls, bedding and accessories disinfected with a bleach mixture (1 part bleach to 30 parts water).
Every year, Petplan receives claims for puppies and dogs who were infected with parvovirus and became gravely ill or have even died. Timely vaccination is key in preventing parvovirus infection. Work with your veterinarian and their team to make sure that any dog that you adopt or buy has had the appropriate vaccines and is scheduled to receive the their boosters. Responsible breeders and shelters will have records of all of the vaccines that pets have received while in their care. Once your pet is vaccinated, ensure that you boost your pets vaccines (usually every three years for pets two years and older) or perform annual titers to test that your pet has adequate immunity to parvovirus.
For more information on preventing and treating parvo, ask your vet or check out the helpful content available at the American Veterinary Medical Association.

Your dog gets the best of everything. High-quality food, fresh air, exercise, and of course, loves -- what more could she need? Other than comprehensive pet insurance, dogs really benefit from the nutritional boost of vitamin supplements to help keep them healthy. And supplements such as glucosamine or chondroitin can actually prevent and manage joint pain. But with so many supplements to choose from, how can you decide what’s best for your pet?
Petplan veterinarians encourage you to ask your vet before offering any vitamin or minerals supplements to your pet. She’ll likely consider your pet’s age, breed, diet and medical conditions before recommending supplements she trusts. Your vet’s recommendation is also important because pet supplements are not reviewed or approved by the FDA and have absolutely no manufacture restrictions requiring consistent formulations. Ultimately, by heeding your vet’s advice, you can avoid choosing poor-quality pet supplements with improper ingredient levels or even heavy metals and pesticides.
To help your vet select safe, reliable veterinary supplements, they learn to follow the ACCLAIM system below. Check it out. It can really come in handy when reviewing any products for your pet.
A = A name you recognize. Choose an established company that provides educational materials for veterinarians and other consumers. Is it a company that is well established?
C = Clinical experience. Companies that support clinical research and have their products used in clinical trials that are published in peer-reviewed journals to which veterinarians have access are more likely to have a quality product.
C = Contents. All ingredients should be clearly indicated on the product label.
L = Label claims. Label claims that sound too good to be true likely are. Choose products with realistic label claims.
A = Administration recommendations. Dosing instructions should be accurate and easy to follow. It should be easy to calculate the amount of active ingredient administered per dose per day.
I = Identification of lot. A lot identification number indicates that a surveillance system exists to ensure product quality.
M = Manufacturer information. Basic company information should be clearly stated on the label including a website (that is up and running) or some other means of contacting customer support.

Where’s your bagel? Look no further than the furry breakfast bandit hiding under the table. Dogs will stop at nothing to savor the delicacies of people food. But many “table scraps” are not safe for pets. In fact, in 2007 alone, 130,000 calls to the ASPCA Animal Poison Control Center involved poisoning from common human foods and household items. Most dog people know about the dangers of chocolate poisoning, but what about other foods? Petplan vets line up the top toxic table foods to keep out of paw’s reach.
Raisin’ Hell. So sweet and delicious, it’s a shame we can’t share grapes and raisins with our furry friends. But even a small amount can cause kidney failure and even death for some dogs. In fact, just recently a Brittany Spaniel covered under Petplan racked up a $1,600 vet bill after devouring an entire canister of raisins. Thanks to excellent vet care, she’s back in action. Read her story here. http://www.petinsurancereview.com/petplanUS.asp
Not Nuts about Nuts. Many varieties of nuts can have a devastating effect on a dog’s nervous system. Walnuts and macadamia nuts especially are highly toxic to dogs, causing a range of symptoms from vomiting to paralysis to death.
Hold the Onions. Dogs generally aren’t big fans of onions, but if they just so happen to be on top of a delicious hamburger, they’ll likely make an exception. Unfortunately, repeated ingestion of onions can wreck havoc on a dog’s red blood cells causing anemia, and difficulty breathing.
Skip the Gauc. Avocados contain persin, a component that’s safe for people but often very dangerous to dogs. Ingestion of avocados in any form can cause heart, lung and/or tissue damage in dogs.
Candy Culprits. Many candy and gum products contain Xylitol, a common sweetener (often found in diet products) that can cause a major drop in a dog’s blood sugar. Dogs can experience seizures, loss of coordination and even long-term liver damage after eating certain candies and chewing gum products.
The Buzz on Caffeine. Caffeine is a definite no no for dogs. Not only will it them make restless and anxious, but can cause heart palpitations and damage to their central nervous systems.
Fortunately, most people foods won’t hurt your dog. But since certain ingredients are problematic (not to mention high in calories), it’s best not to sneak treats to your dog directly from the table. In the meantime, remember not to leave your meals unattended and to keep telephone numbers for your regular veterinarian, the nearest 24-hour vet and the ASPCA Animal Poison Control Center number (888) 426-4435 close at hand. This way, if your dog does manage to nab a whole box of brownies from your kitchen table, help is as close as your phone.

Gazing into your pet’s eyes -- it’s a tough job, but somebody’s got to do it. As a pet parent, it’s one of your top priorities. After all, regular home eye exams are the first step in keeping your pet’s eyes healthy. And there’s no better way to bond with your pet. So take the time to look closely at your pet’s beautiful eyes to pick up on signs of infection or injury. Here’s what to look for:
Perfect Pupils. Some pets’ left and right eyes have slightly different sized pupils. But if you notice one pupil changing in size, it may be an indication of infection, trauma or neurological disease that needs your vet’s attention.
Bright Eyes. Look closely at the tear production and color of your pet’s eye. Some tear production is normal. However, if your pet’s eyes tear profusely, it could be a sign of a disease process like an allergic reaction or even a foreign body in the eye that could damage the cornea. Excessive redness of the eyelid or eye itself can also tip off your vet to conjunctivitis, allergies or other conditions of the eyes that can often be treated with prescription eye medications.
Clear Views. One of the most obvious changes you might see in your pet’s eye is a change to their lenses. Like humans, pets are prone to diseases like cataracts and glaucoma and a change in the clarity of eye is often the primary sign of these diseases. If you notice graying of any part of the eye underneath the surface (or “cornea”), have your pet seen by their veterinarian.
Smooth Surfaces. Even a slight scratch to your pet’s eye can be extremely painful. Often, your vet will need to stain the eye to see any cuts or areas of ulceration so if your pet’s eye seems sore (rubbing at the eye or squinting can be signs of this), seek veterinary care immediately to prevent further damage. Don’t worry about the bills. Just stay current on your Petplan pet insurance, and all veterinary costs for injuries are covered in full.
So go ahead, gaze away. It’s not only a healthy habit, but the highlight of your pet’s day.

Today marks the inaugural Pet Fire Safety Day. The National Volunteer Fire Council (NVFC) announced that it partnered with the American Kennel Club (AKC) and ADT Security Services in an effort to help reduce the number of pets affected in home fires every year. It is estimated that currently over 500,000 are pets affected in home fires each year. The main objective of this new coalition is to alert the public of the importance of pet fire safety and to remind people to include pets in their emergency plans.
At Petplan pet insurance we have seen our fair share of fire related claims, which is why we introduced the first ever customizable pet rescue alert poster. Since launching the poster 3 months ago thousands of pet parents across the country have uploaded their pet’s photos to create their custom alert posters. These posters are hanging on windows and doors to let fire crews know not only that there are pets inside the house but also what those pets look like and what they are called therefore aiding rescue efforts.
You can create and download your own pet rescue alert sign by going to http://www.gopetplan.com/pethealth/rescue-sticker.aspx. In addition here are a few more tips on how to keep your pets safe and avoid a fire emergency:
Extinguish Open Flames – We all know that curiosity killed the cat. Pets are by their very nature curious and will investigate cooking appliances, candles, or even an open fire. Make sure that your pet is never left unattended around an open flame.
Crate is kindest - Make sure to secure young pets when you are away from the home. Young puppies in particular have a knack for finding trouble. Try and keep them confined away from potential fire-starting hazards when you are away from home.
Keep Your Information Updated - Firefighters are familiar with pet alert window posters so keep the number of pets listed on them updated. With the custom Petplan pet alert sign you can add new family members at any time and feature up to three pets on each poster. Knowing the accurate number of pets in the house, what they look like and what they are called aides rescuers in finding all of your pets and provides important information so that firefighters do not put themselves or others in danger when rescuing pets.
Install Smoke Alarms– Change the batteries in your smoke alarm at least once a year and test it monthly to ensure it is functioning.
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Once again we were inundated with entries to our Healthy Paws contest. As ever we were so impressed and inspired by the lengths that so many of our pet parents go to, to ensure that their four legged family members stay happy and healthy. We hope that by sharing these 5 winning entries you will be as inspired as we were!
Winning entry #1 – A healthy “tee”
All winter long, about every other day a group of us "old Timers" golf; about 7 or 8 of us with our dogs all running and wrestling for 18 holes of golf. Some of us bring more than one dog. After such a great workout all the dogs sleep well…and so do we!
James
Winning entry #2 – Spoiled? We refer to it as loved!
Our Golden Retriever, Casie is the light of our lives as she came into our house just 1 week after the loss of our beloved Golden, Reiley. She fit in immediately and because Reiley passed away of liver disease, we are EXTRA vigilant with the health of our new puppy. She gets fed an organic homemade diet with beef, tuna, rice, broccoli & sweet potatoes along with organic probiotics, digestive enzymes and bottled water. She gets daily swims in our pool (the dogs get more use out of it than we do!) for 1-2 hours and she and I participate in a weekly agility class. We also are members of a dock jumping club in our area which provides a LOT of running, jumping and mental exercise as well. In the cooler months here in the desert we also go on daily walks in our neighborhood and weekly hikes in the mountain preserve. We know she is spoiled but she deserves it all for the happiness she provides to us and our 3 year old daughter!
Lisa & Casie
Winning entry #3 – A balanced life = a healthy life
My Cody is only 7 mos. old, but I’ve learned a lot about caring for a pet after having an Affenpincher for 12+ years. It’s the little things that add up that make a long term difference in their health leading into old age. Cody drinks only filtered or bottled water. My last pet (Annie) didn’t and constantly had GI upsets with an unknown etiology. Cody is bathed in natural shampoos with no added chemicals. We feed him NUTRISH, made by Rachael Ray, and he is allowed no human food except occasional organic rice cakes. He loves them!!!
He gets plenty of exercise and sunshine daily. He sees his Dr. as ordered. And he gets his teeth brushed every night before bedtime.
And last but not at all least; he gets constant love and attention that includes training him to have manners as well as learning lots of new tricks.
BALANCE is what I’m trying to say here. That’s what it takes to keep my Cody healthy; all things naturally good for him that will give him a long and full life.
Thanks from us both,
Cali and Cody
Winning entry #4 – From rescue to royalty
Both my dogs get special but practical care. The get 2 checkups a year and baths and nails cut or ground every 3 months. In addition, they are fed BLUE, because it is a natural product, with no by-products, additives or preservatives.
They have regular dental cleaning and they have fun playing together in my yard with each other or other dogs we invite to join them, or taking daily walks with me. I also carry Petplan pet insurance to cover major problems should they arise. Every day they get Synovi G3 and 2 fish oil capsules.
Most of all they get hugs and kisses, plus all the love I have to give.
Gypsy and Kona were both adopted; Gypsy at 13 weeks from a breeder. Kona was one and a half years old when she was rescued from a garbage dump. They thrive on being together and they kiss each other all the time. I give them the same care I gave my children growing up; besides, now they are the only children living at home!
Winning entry #5 – A healthy “couch potato”
Our dog Chocolate Lab Sam is spoiled rotten! In addition to a raw diet,prime roast beef from the farmers market, weekends at the beach, total access to the couch, toys/bones all over the house, - well you get the
picture - It's a Dog's Life!
We try to keep Sam as healthy and as happy as possible, but I worry about the time he is left alone while we are at work. Recently, I checked into a few Doggie Day Cares in the area, but since Sam has not been neutered he wasn't welcome. I have started leaving Animal Planet on TV while we are at work and he seems to really like it! When he watches TV, he thinks it's another window to the outside. I know this because when we were watching the Kentucky Derby, he kept looking out the other windows in our den for the horses. I also feel some small comfort knowing that maybe sometimes during the day when he hears the people taking on TV, he
doesn't feel so alone as he would in a totally quiet house.
Diane & Sam

At Petplan Pet Insurance we have always been a pet friendly office and encourage team members to bring their pets in regularly. Every day there are at least half a dozen dogs playing fetch in the corridors, snoozing on one of the many Crypton beds, or devouring healthy low cal treats from one of the treat jars that can be found at pretty much every desk.
However there are considerations with having a pet friendly policy. First of all office environments are not usually laid out with pets in mind (unless you are Petplan of course. In our case the offices were laid out around the pets)!
With “Take your dog to work day" upon us again here are a few hazards that you will want be mindful of to ensure that work is a fun and safe place for your pet:
Human food (including the ubiquitous candy that seems to mushroom in just about every office environment I have ever worked in). Dogs that are regulars to the office are often spoiled and people can’t help but share their lunches with the best four legged beggars. However in addition to piling on the pounds this practice can also be dangerous. Though dogs are omnivores certain foods can be poisonous to them such as grapes, onions and chocolate. For a full list of dangerous foods visit the ASPCA Poison Control website.
Foreign Objects Tacks, pins, paperclips, erasers, ink; a veritable feast for dogs with peculiar tastes. If you have a dog that will not refrain from eating everything within reach make sure to puppy proof your office before you bring them in.
Straying Office environments can be conducive to straying. With people coming and going the danger of your pet straying is very real. If your pet has a tendency to stray make sure that they are contained to an area where they cannot escape unnoticed. If you are going to bring them into the office make sure that they are tagged and micro chipped.
Other Dogs Believe it or not one of the greatest hazards to your pet are other dogs in the office especially ones that are nervous with being in a foreign environment. Make sure to introduce each new dog to the office carefully. Allow the dogs space to interact and if hackles are raised don’t force the issue. Keep the dogs separate for a few hours and try again later when the excitement of being in a new environment has worn off.
To ensure your pet’s comfort throughout the day don’t forget to bring their favorite toy, food and water and a bed. With a little forward planning you can ensure that your pet enjoys their day at work. Who knows they may enjoy it so much that they want to come in every day!

Pets have no concept of money; they do however know when you’re stressed out (they’re quite intuitive). So keep them happy and find some relief for yourself with these cost cutting tips:
Our 5 cost-saving tips for pet health care are: 1. When planning your family vacation this year, why pay for kennels or a house sitter? If you have pets that are tolerant of car or even air travel, plan a vacation that includes pet-friendly hotels: many major hotel chains and lots of independent hotels feature pet friendly accommodations (http://www.petswelcome.com/milkbone/framelist.html)
2. It may seem counter-intuitive to spend money to save it but DON’T skip your annual vet visits or preventive care. Routine treatments such as dental cleaning and heartworm prevention are incredibly important and can help you avoid a huge bill (not to mention suffering for your pet). In addition, your annual visit is the best chance for your vet to catch disease early and hopefully avoid expensive “critical” situations. For the unexpected veterinary expenses, pet insurance is a great idea www.gopetplan.com
3. Get smart with their food. Feeding according to the back of the packet is usually giving far too much. Talk to your vet about appropriate food intake (especially if Fido is a little overweight!) then measure food carefully; you’ll be surprised how much further a bag of food goes. If you have friends with similar type pets, why not buy pet food in bulk and split the cost?
4. Increasing the number of activities you and your family do with your pet is not only free but is also good for everyone’s health. In fact, if you can incorporate your dog into your workout (especially jogging) maybe you can cancel that gym membership?
5. Try and cut those extra expenses like grooming and bathing your pet by learning how to do it at home. Take notice of the type of “cut” your pet gets and buy a decent set of clippers (something not to skimp on; poor quality clippers are frustrating to use and often a waste of money) to do it at home. The same applies to routine things like trimming nails and cleaning ears. In fact, keeping on top of these things and making them a “rewarding” activity for your pet will help keep them happy and healthy too!

Announcing the winners of the May Healthy Paws newsletter. Hoping that they will inspire you to find new ways of keeping your pets healthy!
Winning entry #1 - A play date a day
How do we keep our pets healthy in Shaker Heights, OH? We have Saturday morning dog play dates! We rotate backyards and get at lest five pooches to show up each doggie play day. It's great activity for the dogs - and good coffee talk for the adults. Caroline
Winning entry #2 - Buddy up for health
I like to keep Morgan healthy just like I work to keep myself healthy. To start his day, he gets high quality raw food with salmon oil (for a shiny/healthy coat) and then a quick game of fetch. He's got comfy beds, made out of recyclable, all natural materials to sleep in while I'm at work. He also gets the occasional bully stick or chew to keep his teeth clean and strong.
I make sure he gets regular baths, nail clippings and teeth cleanings. None of which he likes, but he'll silently suffer through. I also make sure we make our annual trip for a vet check-up and update him on shots.
On certain days, he goes to doggie day care, to socialize, say hi to his doggie friends and play, play, play! Have to make sure he's healthy socially as well! When I get home it's a nice walk around the neighborhood or sometimes training classes - right now he's learning flyball, a dog sport. That's as much exercise for him as it is for me!
Then is a nice dinner of high-quality, all natural, human grade kibble. Then some down time and back to sleep in a comfy bed, ready for another day of fun!
Victoria & Morgan
Winning entry #3 - An ounce of prevention...
We have 7 Weims and 5 have insurance with your company. The other two were older and could not be insured by you guys do to their age, only reason.
We use a Vet that BELIEVES in PREVENTIVE Medicine. So every year they go in for Physical's and updates to any vaccines they may need. Once age 6 we have a COMPLETE WELLNESS done on each, with includes complete blood work, 3 x-rays of chest and abdomen. After age 6 then yearly blood work and routine urinalysis done to make sure they are well. They are on Senitol as well has Frontline for ticks and given supplements daily.
We love our Weims so they are given the BEST CARE POSSIBLE....
Bruce and Debbie
Winning story #4 - Petplan to the rescue
I just want to say how happy I am with my plan. My cat Kodak was insured only 2 weeks when she had an abscess on her tail. She was limping and when I went to examine her legs I saw the huge abscess on her tail. She was in pain and the vet shaved her tail and cleaned her all up. I received my check from you within 2 weeks for the entire amount I was eligible for. I have had another pet insurance company for the last 8 yrs and had to fight for every cent that I was entitled to. I switched all of my pets except my older ones over to you. My only suggestion is that you insure older pets...I have many here to add on!!!! Thank you again. Lee Ann
WINNING STORY #5 - Food for thought
I am owned by three wonderful dachshunds named Zoë, Gracie and Emma. I am always concerned on how to keep me furbabies healthy and I do plenty of research especially on food. I am 56 and have owned dogs most of my life. I can say that today one of the biggest changes is in the area of dog food. I believe the quality of dog food today is so much better than years ago. By giving our animals top of the line food with no preservatives and making sure the first four ingredients contain no fillers can definitely lengthen our animals lives. This quality food also makes their coats and skin shinny and healthy. I try to keep their snacks nutritious by giving them apples, carrots, pineapples which they love. With that I also watch their weight and especially with the dachshund we need to keep their weight down because of their long backs. On the matter of weight it is not only the right food but also exercise. This also keeps their body fit and strong. Since I am ill and cannot always walk them I found the treadmill a great investment. Using it a few times a week for each dog, it gives them what they need to stay fit and healthy. I brush their teeth often but not as often as I would like. And of course thanks to Petplan I have insurance for all three so I never have to worry about their health if they should get sick. I know I can give them the medical treatment they need in this event no matter what the cost. There is nothing I would not do for my furbabies because they give me the most important thing, their unconditional LOVE.
Cheryl

It’s Spring, which means it’s time to get out the spade, the shovel and the gardening gloves. A quick trip to the store for bulbs, seeds, and mulch and you’re on your way.
Just one thing though…when you buy mulch, read the ingredients. If it has Theobromine in it, put it down and back away slowly. Yes, it’s true, mulch with Theobromine, like “Cocoa Mulch”, is good for many reasons - it’s light weight, easy to spread, deters slugs and snails, looks nice and smells like chocolate. But it’s bad for one – it can harm your pet. If eaten by a cat or dog it can lead to illness and in extreme cases, death.
Keep your pets safe with alternatives to Cocoa Mulch like cedar chips and straw. They’re less toxic and they don’t smell quite as delicious. But, because not all accidents can be avoided (if they could, they wouldn’t be called accidents) there’s Petplan pet insurance.
"Pet owners should avoid (the) use of cocoa bean mulch in landscaping around dogs with indiscriminate eating habits," (Labrador retreiver anyone?) said the ASPCA in it’s “Cocoa Mulch Report.”
Cocoa Mulch Poisoning Facts from the ASPCA:
•50% of cases report vomiting.
•33% of cases report tremors. This was cause when the amount ingested was “large or significant”.
•17% of cases reported a rapid heart rate, hyperactivity, or diarrhea.
•Muscle tremors, seizures, and death can be caused when large amounts are consumed.
For more information on Theobromine poisoning call the ASPCA's Animal Poison Control Center at 888-426-4435.

First thing’s First:
Show your new pet where his food and water bowl is. If it’s a pooch, show him where he’ll need to go “out” and if it’s a cat show him is litter box. (White House lawn anyone?)
Food:
Odds are your new pet has already been eating a certain kind of food, so to make his transition easier - continue with it. If you’d like to change it, make the change gradual as to not cause any stomach upset. (And perhaps let the White House chef know that scraps aren’t in order just yet.)
Sleep:
Often puppies feel safer in smaller spaces, so a crate with a blanket over it can be the most comforting. Adding a blanket or towel that has some of his mothers scent makes him feel even more at home. If you’re bringing home an older dog or a cat, then a nice new bed is in order. (Right in the middle of the Obama daughter’s room please. Thank you.)
Play:
Make sure that there are plenty of things to chew on and scratch on before bringing your furry friend home, so they’re content and, well, so are you. Also, exercising them regularly whether it be chasing a ball or going to the park, you’ll bond and they’ll have less energy to get their paws into trouble. (Yes, nobody wants chew marks in the Oval Office.)
Safety:
A fenced in yard to ensure he doesn’t wander off is always a good thing. But should your dog roam or your cat decide to check out the neighborhood, make sure that they can be identified with a microchip. (Because odds are that the Secret Service isn’t going to have an eye on Bo at all times.)
Health:
Start off on the right foot with a visit to a veterinarian. And to ensure good health and happiness for a lifetime, there’s Petplan pet insurance. The only pet insurance that covers all accidents and illnesses, even hereditary ones. (Of which, Portuguese Water Dog’s are no exception. Unfortunately.)
Welcome to your new home Bo. We here at Petplan hope that the transition is as easy as rollin’ around in the sun.
Until the next time,
Woof! (wag) Meow!

In an office where pet photos cover the walls it’s easy to see how important every tail and whisker is to Petplan. Our customers are our friends and our family, even if we’ve never met (though there is nothing we enjoy more than a visit from our policyholders, four legged and otherwise) them. And, luckily, our policy holders feel the same way about us, as you can see on Pet Insurance Review (a third party pet insurance review website). So when someone loses a pet, due to illness or accident, Petplan feels it. Like in June 2008 when a Philadelphia row home caught fire taking with it the home next door and the dog that lived in that home. The firemen couldn’t get to Perky* in time and he died of smoke inhalation. Fortunately, his brother Petey*, with minor burns, survived. His treatment for minor burns and smoke inhalation at the University of Pennsylvania Veterinary Teaching Hospital was over $1,800 and Petplan pet insurance picked up the whole bill.
Petplan is more than a pet insurance company, we’re a pet company. So we want all of our clients to be happy, healthy and as safe as possible. Which is why we made this alert sign below for you to personalize, print and put in a window or on your front door. It tells fireman how many pets you have, what they look like and what to call them. So, hopefully, everyone makes it out, unharmed.
*Names have been changed to protect the identities of those involved.
To get your Petplan Pet Rescue Alert sticker just click here. Upload a photo (or take a webcam photo) of your cat or dog and then print.
Petplan
America’s #1 Rated Pet Insurance Keeps Your Pet Protected.

Working in practice, pet insurance claims forms are becoming increasingly familiar to vets. And, while no-one likes additional paperwork, there are some definite benefits to having insured patients. While many of us have concerns about the pet insurance industry at large (everyone’s out to make a dollar, right?) there are some good policies available that make my life in practice easier.
Many pet insurance companies have used ‘economic euthanasia’ as one of the underpinning reasons for having pet insurance. In short, economic euthanasia describes a situation where costs of diagnosis or treatment start to rise above a threshold figure (studies indicate around $500) where many people have to elect to euthanize their pet on a purely financial basis. While this is obviously every pet-owner’s nightmare I think the value of pet insurance is even more basic than this. Any of you that have had a sick pet in the last few years will know that $500 doesn’t go very far any more at the vet’s office. I can name a handful of common illnesses that would cost above that figure to properly diagnose and treat appropriately for one day; foreign body ingestion, severe diarrhea or vomiting, poisoning (and that includes chocolate!), broken bones…. And these are common, everyday illnesses! We haven’t even started getting into chronic diseases (diabetes, thyroid disease, Cushing’s disease) or those requiring advanced diagnostics (MRIs for intervertebral disc disease, endoscopy for gastrointestinal disorders, etc).
I guess what it boils down to is that when I have someone in my examining room and offer them the options on Fido or Fluffy’s diagnostics and treatment, I want them to be able to make a decision independent of whether this means they have to dip into savings or college funds or rack up credit card debt. I’m tired of watching people make decisions based on finances. I’m tired of not being able to give the best care available. So, from a purely selfish point of view and for your vet’s sake, take the time to look carefully at pet insurance and get the best health care for your pet.
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